IT infrastructure is generally considered a roadblock to innovation. Complex IT environments and operational processes are viewed as slow to respond to changing business requirements.
However, Gartner predicts that, by 2025, 60 percent of infrastructure and operations (I&O) leaders will use disruptive technologies to drive business innovation, up from less than 5 percent today. The research firm says that automation, edge computing and other technology trends will enable IT to drive business value rather than simply responding to business needs. At the same time, I&O leaders are also looking to retool processes, add skill sets, and encourage innovation and risk-taking.