Heavyweight boxer Mike Tyson once famously remarked, “Everybody has a plan until they get hit.” For many organizations, the COVID-19 pandemic was the knockout punch that exposed the weaknesses in their business continuity (BC) plans.
In a recent global study by German consultancy Controllit AG, 90 percent of organizations activated their BC plans in response to the global health crisis. The vast majority rated their BC plans as helpful to very helpful in minimizing damage. More than a third (35 percent) said their IT service continuity management plan was essential to maintaining their operations.
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